Privacy Policy
Effective Date: July 19, 2026
At AAA Handyman Services, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aaahandyman.services and use our handyman and home improvement services in Oakland County, Michigan.
We are a locally owned and operated business dedicated to reliable, honest, and quality service. Your privacy is important to us. Please read this policy carefully.
1 Information We Collect
Personal Information
- Contact details (name, phone number, email, address)
- Service request and online booking details, including project descriptions and your preferred appointment dates and times
- Payment details processed securely
- Communication records, including messages you send through our on-site chat assistant, and project photos
- Reviews, ratings, and photos you choose to submit for public display on our website
- Job application details if you apply through our Careers page (work history, qualifications, availability, resume, and related disclosures)
Automatically Collected Information
- Website usage details (IP address, pages visited, browser type)
- Device specifications and operating system information
2 How We Use Your Information
- To provide, schedule, and complete requested handyman services.
- To communicate about appointments, estimates, and follow-ups.
- To process payments and send receipts.
- To improve our services and overall website experience.
- To answer questions you ask through our on-site chat assistant.
- To publish reviews, ratings, and photos you submit, and to showcase completed projects.
- To review and respond to job applications submitted through our Careers page.
- To send free preventative and seasonal maintenance reminders if you opt in, along with occasional promotions. You can unsubscribe at any time.
Text Messaging
If you provide your mobile number, we may contact you by call or text about appointments, estimates, and service follow-ups. We send promotional text messages only with your express consent. Message and data rates may apply, and message frequency varies. You can opt out of texts at any time by replying STOP, or opt out of promotional messages by contacting us using the details below. Opting out of promotional messages does not affect service-related messages about a job you have booked.3 Sharing Your Information
We do not sell your personal information. We may share it only in these limited cases:
- With trusted service partners or subcontractors needed to complete your project.
- With secure payment processors and essential web analytics providers.
- With the third-party AI provider that powers our on-site chat assistant, which processes the messages you send in order to generate replies.
- When required by law or to protect the safety and rights of our customers and team.
Reviews You Submit Are Public
When you submit a review, the first name, city, rating, written review, and photo you provide may be published publicly on our website. Please share only what you are comfortable making public. You can request an update or removal at any time using the contact details below.4 Cookies and Tracking
Our website uses essential cookies for functionality and basic analytics (e.g., Google Analytics) to understand visitor behavior and improve our site. These cookies do not identify you personally. You can disable cookies through your browser settings, though this may affect site functionality.
5 Data Security
Security Measures
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure.6 Your Rights and Choices
You have the right to request access to or correction of your personal information, ask us to delete your data (subject to legal requirements), and opt out of promotional communications. Contact us using the information below to exercise these rights.
7 Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect or maintain data from anyone under 13. If we discover such information, we will delete it promptly.
8 Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version here with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy, please contact us:
AAA Handyman Services
Waterford, Michigan